Xenoblade Chronicles Definitive Edition Is Here!

Shipping & returns

Shipping:

  • Buy online & pick  up in store available! (Great for picking up gifts on the fly!)
  • Items may take upwards of 10-14 business days to arrive.
  • We ship with signature confirmation for added security, especially during the holiday season.
  • We are not accountable for any packages that are delivered to the wrong address or may have been stolen. Please contact the shipping provider for help with your package. 

Returns:

  • All returns & refunds are refunded in the currency it was paid for.
  • All pre-owned products have a 7 day return period. For online purchases, we must be contacted within 7 days of purchase.
  • All preowned systems have a 3 month warranty. Warranty seals must be intact & a receipt must be present for any claims. No exceptions.
  • New product must remained sealed for any return claims within 7 days. Consoles included.
  • If a package is opened or damaged, it must be traded in as store credit or cash.
  • All card singles, digital cards, & tournament fees are final.

Exchanges:

  • Items that have not been opened or damaged may be exchanged at the discretion of Gamer Oasis. The difference of the cost will either be paid by the customer or refunded by Gamer Oasis.